Delivery & Return



Delivery: As all of our products are handmade to order, please allow up to 14 working days for delivery.

Delivery costs: We send all our items by courier service when the order is made. The cost is calculated according to country of delivery and weight and dimensions of the parcel. Our couriers will deliver from Tuesday to Friday 8am till 8pm. Please note that no deliveries will take place on Saturday or Sunday.

Delivery: Mainlans UK :- 2 to 3 Days Delivery

Standered Change of = £8.50. and orders over £100.00 free delivery

Delivery: Non Mainland UK (Scottish Islands & Highlands, Isle of White, Isle of Man, Silly Isles & Northern Ireland):- 2 to 3 Days Delivery

Standered Change of = £21.50

Delivery: Channel Islands(Guersey & Jersey):- 2 Days Delivery

Per Parcel (up to 10kg) = £24.75

Delivery: Europe 1 (Belgium, France, Germany, Luxembourg, Netherlands & Southern Ireland):- 2 Days Delivery

Per Parcel (up to 10kg) = £19.75

Delivery: Europe 2 (Slovakia, Czech Republic, Italy & Spain) :- 3/4 Days Delivery

Per Parcel (up to 10kg) = £27.50

Delivery: Europe 3 (Denmark, Austria, Liechtenstein) :- 3 Days Delivery

Per Parcel (up to 10kg) = £23.50

Delivery: Europe 4 (Portugal, Estonia, Finland, Poland, Slovenia, Hungary & Sweden):- 4/5 Days Delivery

Per Parcel (up to 10kg) = £33.00

Delivery: Europe 5 (Latvia, Greece, Croatia, Bulgaria, Montenegro, & Romania) :- 4/6 Days Delivery

Per Parcel (up to 10kg) = £37.50

We can and do deliver around the world, countries not listed please email info@scentedfloralcreations.com for delivery prices.

We do not deliver to PO boxes of BFPO addresses. Delivery will take place on weekdays only.

Return Policy:

Scented Floral Creations strives for 100% customer satisfaction on every order and we hope that you are pleased with your purchase. However, Please note the following

1. Dried flowers are perishable items that are fragile in their nature. Therefore, we will not accept any returns or exchanges. All sales are final sale.

2. The products which have been made to order or customised specifically for you cannot be returned.

If item arrives damaged, please contact us before returning so we can help.

Merchandise must be returned within 14 days of delivery date.

All items must be in original condition with tags.

Original shipping charges will not be refunded

The costs of returning goods to us shall be borne by you, and should be sent by recorded delivery

A copy of the packing slip must be included with the return

If the packing slip is not included, please include the following information: Name Order Number Email Address Items

Returned and Reason

Returns can be shipped to:
Scented Floral Creations
Attn: Returns Dept.
Unit E,
Laundry Way,
Capel,
Surrey,
RH5 5LG,
United Kingdom


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